Tag: customer service

How to Create a Customer For Life: Marketing Lessons

I just received a package in the mail today – my first order with this company – and with one simple gesture, they created a customer for life! Their marketing strategy is brilliant and as a marketing person it makes me happy. As a designer, I’m fulfilling a personal obligation to create personalized artwork as … Continue reading How to Create a Customer For Life: Marketing Lessons

Marketing Customer Call Fail

I seem to be doing a lot of these Fail blogs, but I actually find them very useful to know what not to do as well as what you should be doing. I may be a kinesthetic learner, who likes to learn through hands-on experience, but I also learn from other’s experiences – their successes … Continue reading Marketing Customer Call Fail

What is a QR Code? How Can It Help Me Find My Customers?

What is a QR code? A QR code is a type of barcode that stores small pieces of information, which a smart phone can scan to receive data from. This requires a special app, but once it is installed all you need to do is snap an image of the QR code while in the … Continue reading What is a QR Code? How Can It Help Me Find My Customers?

Customer Service Makes The Difference in Marketing Your Brand

Do you realize how much customer service affects your reputation and brand? When a consumer purchases a product, and everything goes as expected, their view of the product brand is hardly influenced. If that same consumer purchases a product and then discovers an issue or defect with that product, their view of the product decreases … Continue reading Customer Service Makes The Difference in Marketing Your Brand